FAQ

❓ Frequently Asked Questions

🧲 What types of magnets do you offer?

We offer two main lines — Bilingual Basics, our educational Spanish-learning magnets, and Custom Magnets, which can be personalized with your photos, names, or designs.

✨ Are the magnets handmade?

Yes! Every magnet is handcrafted with care, using high-quality materials for a smooth finish and lasting durability.

🖼️ Do you edit or touch up my photos for custom magnets?

No — we don’t edit or alter any photos you send. Please make sure your images are clear, bright, and high-quality before submitting to ensure the best results.

📦 Do you offer wholesale or bulk orders?

Yes! We offer wholesale and bulk options for schools, events, businesses, and more. Minimum order: 50 magnets.
Email us at llcvelvetecho@gmail.com to get started.

🎁 Can I customize my magnets?

Absolutely! Our Custom Magnet Collection lets you personalize your order with photos, names, or logos — perfect for gifts, keepsakes, or branding.

🌎 Do you ship internationally?

Currently, we ship within the U.S., but we’re working on expanding international shipping soon!

⏰ How long will my order take?

Most orders ship within 3–5 business days. Custom or wholesale orders may take a little longer, but we’ll always keep you updated.

💌 What if I have an issue with my order?

If something isn’t right, please reach out to us at llcvelvetecho@gmail.com. We’ll make it right as quickly as possible!